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  1. Home
  2. Integrations
  3. Connecting Launch365 to Call Rail Account

Connecting Launch365 to Call Rail Account

Objective

This SOP outlines the steps to integrate Long 365 with your Call Rail account, ensuring proper setup and functionality for tracking calls.

Key Steps

1. Access Integration Section 0:26

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  • Navigate to the integration section of Long 365.
  • Locate the Call Rail card.

2. Start Integration Setup 0:35

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  • Click on ‘Setup Integration’ to proceed to the integration page.

3. Obtain API Key from Call Rail 0:45

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  • Ensure you have admin access to your Call Rail account.
  • Search for ‘API keys’ in the Call Rail account.
  • Generate a new API key or use an existing one.

4. Insert API Key into Long 365 1:42

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  • Return to the Call Rail integration page in Long 365.
  • Insert the API key you obtained from Call Rail.
  • Click ‘Save’ to authenticate the API key.

5. Configure Call Rail Account Settings 1:59

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  • Enter the correct Call Rail account name (e.g., ‘leads’).
  • Select the appropriate company from the dropdown (e.g., ‘JV’).
  • Click ‘Save’ to finalize the connection.

6. View Call Rail Dashboard 2:29

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  • Click on ‘View on Long 365 Dashboard’ to access Call Rail information.
  • Alternatively, navigate to ‘Analytics and Insights’ > ‘Call Tracking’ to find Call Rail data.

Cautionary Notes

  • Ensure you have the necessary admin permissions for both Long 365 and Call Rail accounts before starting the integration.
  • Double-check the API key for accuracy to avoid authentication issues.

Tips for Efficiency

  • Keep your API key secure and do not share it with unauthorized personnel.
  • Regularly review your Call Rail settings to ensure they align with your tracking needs.
Updated on February 23, 2026
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