This guide is intended to give you a brief overview of the reports that you are able to run using the LaunchSMS platform.
Conversion Report
This report is a team view of conversation data. You will be able to see how each member on your team is performing broken down by the available dispositions in LaunchSMS.
Review Request Report
This report is a team view of review request data. You will be able to see how each member on your team is performing broken down by the available metrics in LaunchSMS.
Review Request Report
A list of all review requests for a given time period.
Review Request Report
A list of all completed reviews for a given time period.
Leaderboard
See how the team stacks up. Request/Completed counts and Average/Total ratings.
Customer Review Report
List of all the customers that your business has sent a review request to.
Customer List
List of all the customers that your business has received messages from.
Lost Leads Report
A list of all lost leads.