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  1. Home
  2. Marketing
  3. SMS Broadcasts Managing Broadcasts

SMS Broadcasts Managing Broadcasts

Broadcast Dashboard

Status Indicators:

  • 🟢 Sent: Broadcast completed successfully
  • 🟡 Sending: Currently in progress
  • 🔵 Scheduled: Waiting for send time
  • Draft: Created but not yet sent
  • 🟠 Paused: Temporarily stopped
  • 🔴 Failed: Encountered errors
  • Cancelled: Manually stopped

Broadcast Controls

Viewing Broadcast Details

  • Click on any broadcast to see detailed information
  • View individual message statuses
  • Monitor real-time progress
  • Access delivery analytics

Editing Active Broadcasts

What You Can Edit:

  • ✅ Broadcast name and description
  • ✅ Message content (applies to pending messages only)
  • ✅ Scheduled date/time (for scheduled broadcasts)
  • ✅ Media attachments

What You Cannot Edit:

  • ❌ Recipient list (create new broadcast instead)
  • ❌ Messages already sent
  • ❌ Broadcast type (immediate vs scheduled)

How to Edit:

  1. Go to broadcast details page
  2. Click “Edit” button (if available)
  3. Make your changes
  4. Save – changes apply to all pending messages

Pausing Broadcasts

  • Use when you need to temporarily stop sending
  • All pending messages remain queued
  • Can resume at any time
  • Useful for emergency stops or timing adjustments

Resuming Broadcasts

  • Continues sending from where it was paused
  • No messages are lost or duplicated
  • Maintains original send order

Cancelling Broadcasts

  • Permanently stops all pending messages
  • Cannot be undone
  • Already sent messages are not affected
  • Use for complete campaign termination

Bulk Operations

Available Actions:

  • Pause multiple broadcasts
  • Cancel multiple broadcasts
  • Export broadcast data
  • Duplicate successful campaigns

Updated on July 16, 2025
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