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  4. Best Practices for Custom Fields
  1. Home
  2. CRM
  3. Best Practices for Custom Fields

Best Practices for Custom Fields

Naming Guidelines

  • Be descriptive: “Last Service Date” not “Date1”
  • Stay consistent: Use similar naming patterns across fields
  • Avoid confusion: Don’t use “Customer Type” and “Client Category” for similar data
  • Keep it simple: Avoid special characters in field names

Organization Tips

  • Group related fields: Put all service-related fields together
  • Logical order: Most important fields first
  • Limit required fields: Only require truly essential information
  • Regular cleanup: Remove unused dropdown options periodically

Data Quality

  • Use dropdowns for consistency: Prevents typos and standardizes data
  • Provide help text: Guide users on what to enter
  • Set up validation: Use appropriate field types (dates for dates, numbers for quantities)
  • Train your team: Ensure everyone understands how to use custom fields

Performance Considerations

  • Reasonable limits: 10-15 custom fields per contact is optimal
  • Choose field types wisely: Use dropdowns instead of text when possible
  • Regular maintenance: Deactivate unused fields rather than accumulating them
Updated on July 16, 2025
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