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  4. Managing Custom Fields
  1. Home
  2. CRM
  3. Managing Custom Fields

Managing Custom Fields

Editing Existing Fields

  1. Go to PeopleManage Custom Fields
  2. Click the edit button (pencil icon) next to any field
  3. You can modify:
    • Field label
    • Required status
    • Help text
    • Dropdown options (add, remove, rename)
  4. Note: Field type cannot be changed after creation

Activating/Deactivating Fields

  • Click the toggle button to activate or deactivate fields
  • Deactivated fields:
    • Don’t appear in contact forms
    • Preserve all existing data
    • Can be reactivated anytime
  • Use cases: Seasonal fields, discontinued categories

Deleting Fields

  • Fields with data: Cannot be deleted, only deactivated
  • Empty fields: Can be permanently deleted
  • Recommendation: Deactivate instead of delete to preserve data integrity

Reordering Fields

Fields appear in forms based on their order in the management page:

  • Use drag-and-drop if available
  • Or use sort order controls
  • Most important fields should appear first
Updated on July 16, 2025
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