If you ever wanted to start a conversation with an existing or a new customer this is the article to reference.
Starting a conversation is quick easy, we’ll cover it here:
Desktop App
Make your way to the Messenger and locate the “Start Chat” button located on the top left.
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Click “Start Chat” and you will see a pop-up
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- Enter the Contact’s Name
- Enter the Contact’s SMS Phone Number
- Create your message by either typing it in or using the Quick SMS Templates