| About this release This release includes the all-new LaunchSMS Payments, Channels, updates to the scheduled campaigns section as well as updates to dashboard charts. |
New
LaunchSMS Payments
Using LaunchSMS Payments, you can request and receive payments using text messages instead of using more traditional methods like email, mail, and invoices. Payments sent over text have a much higher response rate.
LaunchSMS Payments leverages the Stripe API to create Products and generate payment links sent via text message to contacts.
To go with LaunchSMS Payments, users need to use the new Products section to create Products and Services and generate payment links.
Additional documentation can be found here about how to set up and use LaunchSMS Payments.
Channels
Channels are a new feature that allows users to identify where their leads are coming from. In previous versions of LaunchSMS all inbound contacts came through as standard contacts, now using Channels, contacts are now identified based on where they are coming from.
In this iteration of Channels, users are segmented into the following categories:
- Web – This is typically used for inbound leads that come from website forms.
- Widget – Used to identify inbound leads that come from the website widget
- Facebook Messenger – Used to identify inbound leads that come from the Facebook Messenger Widget
- Default – Any inbound lead that does not have any other channel associated with it.
The mobile app will also reflect this update.
Improvements
Dashboard Charts
Dashboard charts have been updated from a line chart to a stacked bar chart. This will make it easier for users to look at their Lead Flow at a glance.
CRM
Significant improvements have been made to the CRM UX. Users can now view all of the important information about each contact in the same view.
Message history can also be viewed for each contact directly in the CRM.
Scheduled Messages
Image preview has been added to the scheduled messages module. Users can now see an image preview in the message preview.
Messenger
Image previews are now available in the messenger chat box. Users can now upload an image and preview it before sending it to a contact.
Fixes
Archived Messages appearing in the Unread tab filter have been corrected.
Tags added to single People module.
Corrects RFC 2822, 3.6.2 error. Email addresses with capital letters create errors when sending messages through the /send endpoint.
Remove spaces from image uploads.